Shipping & Delivery

Thank you for choosing Femjora! We’re dedicated to providing a seamless and enjoyable shopping experience. Below, you’ll find our detailed Shipping Policy, which outlines all the essential information regarding your order delivery.

Handling, Shipping, and Delivery Timeframes

  • Processing Time: Orders are typically processed within 0-2 business days (Monday to Friday).
  • Transit Time: Once dispatched, deliveries usually take 9-11 business days to arrive.
  • Order Cut-Off Time: To qualify for same-day processing, please place your order before 4:00 PM (GMT) Greenwich Mean Time (London).
  • Total Estimated Delivery Time: From the time you place your order to delivery, you can expect it to take 9-13 business days.

Shipping Details

  • Shipping Method: We offer Standard  UK & International Shipping.
  • Shipping Costs: Enjoy free shipping on all orders—no additional charges!
  • Delivery Location: Your order will be shipped to the address provided during checkout. Please ensure your shipping details are correct to avoid delays.

Changes to Orders

Need to modify your order? Reach out to us as soon as possible at support@femjora.store. Please note that changes may not be possible once the order has been shipped.

Lost or Delayed Packages

If your package is delayed or lost, don’t worry—we’re here to help. Please contact our customer support team at support@femjora.store for assistance.

Order Tracking

As soon as your order is dispatched, we’ll send you a confirmation email containing your tracking details. Please allow 24-48 hours for the tracking information to update.

Cancellations

  • Cancellation Window: You can cancel your order as long as it hasn’t been dispatched.
  • How to Cancel: Email us at support@femjora.store with your order details to request a cancellation.
  • Refund Policy: Cancellations made within the eligible period will be refunded in line with our Returns & Refund Policy.

Incorrect Addresses

It’s important to double-check your address at checkout. Femjora cannot be held responsible for deliveries to incorrect addresses. If you spot an error, contact us immediately at support@femjora.store before the order is shipped—additional fees may apply for redirection.

Key Delivery Information at a Glance

  • Order Cut-Off Time: 4:00 PM GMT
  • Processing Time: 0-2 business days (Monday to Friday)
  • Transit Time: 9-11 business days (Monday to Friday)
  • Total Estimated Delivery Time: 9-13 business days (Monday to Friday)

Contact Us

Our team is always here to assist with your questions and concerns.

Email: support@femjora.store

Phone: +44 7475 355392

Address: 44 Belvedere Rd, London, SE19 2HW, United Kingdom